Indigenous Education

PRIMEtuitive Education Inc. is British Columbia’s premier, boutique full-service Education Management firm. We have been successfully serving our clients’ needs for 10 years and specifically with Indigenous Learners over the past 4. We bring a resume of impressive experience and expertise that we believe sets us worlds apart when shopping for a quality educational programs. 

 

Program Catalogue for indigenous Learners

Financial Management Program

Program Overview

Construction Safety Officer Program

Program Overview

Enviornmental Monitoring Program

Program Overview

Human Resources Management Program

Program Overview

Basic Security Training Certificate

Program Overview

Foundations of Business Admin Program

Program Overview

Customer Service Excellence Program

Program Overview

Project Management Program

Program Overview

Aboriginal Hospitality & Tourism

Program Overview

Business Marketing and Sales Program

Program Overview

Foundations of Social Media Program

Program Overview

CSO & BST Combined Program

Program Overview

Programs Available With...

IndigenousEducation@PRIMEtuitive.com

New Website ... please check back

Financial Management Program

Program Overview

PRIMEtuitive’s Financial Management course employs Adult Education best practices or andragogy to provide Learners with the core competencies required for financial management. These core competencies are presented through project based, active learning or energized learning activities with lots of FUN! Activities include:

  • Discussions
  • Role plays
  • Scenario investigations
  • Case studies
  • Practical assignments related to the learner’s present or future workplace situation

The course is customized to each learner’s needs as well as to the needs of the group as a whole to achieve success. Simulations based on real workplace situations are the foundation for the learning activities.

Each Learner is evaluated for his or her ability in each competency area. Mastery of each competency is accomplished through checks and balances included in each evaluation. Our system of hands on, practical, experiential learning instills in our learners the desire for continuous improvement and the essential working attitude of an inspired and effective leader. They leave the program possessing not only the skills and knowledge of the required competencies, but the associated attitudes as well.

Learning Objectives and Outcomes

Learners will:

  • Recognize the essential language and concepts of accounting
  • Manage financial matters efficiently
  • Identify the five key financial statement elements- assets, liabilities, equity, income and expenses, and how they work together
  • Confidently analyze financial statements and explain how they affect their business
  • Create basic financial statements in accordance with regulations
  • Explain the importance of financial statements on business decisions
  • Compare and demonstrate understanding of ratios and their purpose
  • Analyze and identify key information to recognize trends, pitfalls and opportunities
  • Explain cash flow and sales revenue
  • Use expense tracking and budgeting
  • Identify and use key financial performance indicators
  • Identify cash and budget policies and possible violations
  • Explain taxation rules associated to depreciation
  • Work with declining balance sheets
  • Recognize and maintain a smooth inventory system
  • Apply knowledge of the costs of goods sold to determine a profit margin
  • Compare different accounting methodologies
  • Confidently and effectively communicate with accounting and financial specialists

Construction Safety Officer (CSO) Program

Program Overview

This program is an interactive, practical and dynamic experience for the seasoned and beginner trades person.  This is designed for anyone who is interested in taking the first step to becoming a safety professional.  Construction Safety Officers are the most in demand profession within construction.  Safety professionals are responsible for planning, implementing and overseeing a company’s employee safety at work.  A central duty is to ensure that the company is in compliance at all times and adheres to Occupational Health and Safety (OHS) guidelines to reduce workplace injuries. In this program you will learn how to evaluate, monitor health and safety hazards, developing strategies to control risks in the workplace.  You will also learn how to inspect construction sites to ensure compliance with workplace safety regulations.

 

PRIMEtuitive’s Construction Safety Officer Program is designed for the Indigenous Learner who wants to have an immersive environment to truly master the required skills, knowledge and attributes required to be a safety professional. 

In addition, all of our programs offer foundational skills training such as Mathematics, Computer Literacy, Reading and Writing skills. Our Life Skills modules are based on ITA’s construction essential skills requirements in addition to industry requirements and best practices.  Everything we do is based on best practices guaranteed to produce the highest level of knowledge retention and transferable skills.  Our programs change lives. 

We are passionate about learning that is practical, transferable and learner centric. We also truly believe that Learning is FUN!  As we have done for the past few years, each week has a theme for learning and a small project to anchor the skills, knowledge and attitudes associated.  All of our programs have evaluation tools where we have “testing” through a midterm and final project.  Learners complete self-assessments each week and receive life and career coaching at least 3 times throughout the program.  We audit our facilitators each week and provide support to the learners.  We have always worked as partners to ensure that our learners receive the highest level of support. 

The program is 12 weeks and includes an immense amount of support including academic support, coaching, practical application, field trips and career preparation.  Upon successful completion of the program, Learners are able to apply for a professional designation with the Applied Science Technologists and Technicians of BC (ASTTBC). The program is based upon industry best practices and ASTTBC’s 34 Required Professional Competencies. 

Our CSO program also will certify learners in the following areas:

  • Ladder Safety
  • WHIMIS
  • Fall Protection
  • Other tickets dependant on time and appropriate space

OFA Level 3

topics and themes throughout the program include:

This program is extremely interactive, fun and guarantees that all learners feel comfortable and confident in the various roles and responsibilities of a Construction Safety Officer.  Each week learners will complete a project and self-assessment. 

There is a midterm and final project where Learners must successfully complete to demonstrate their competency.  Each person in class will receive support, coaching and assistance at all times.

Upon successful completion of this program, Learners will be eligible to apply for the professional designation CSO(P) with the Applied Science Technologists and Technicians of BC (ASTTBC).

This program has received feedback and support from the First Nations Safety Council and many industry Health and Safety professionals throughout British Columbia, including the Acquilini Group.

Human Resources Management Program

Program Overview

PRIMEtuitive’s Human Resources Management course employs Adult Education best practices or andragogy to provide Learners with the core competencies required for human resources. These core competencies are presented through active learning or energized learning activities with a touch of FUN! Activities include:

  • Discussions
  • Role Plays
  • Scenario investigations
  • Case Studies
  • Practical Assignments

The course is customized to each learner’s needs as well as to the needs of the group as a whole to achieve success. Simulations based on real workplace situations are the foundation for the learning activities. 
Each Learner is evaluated for their ability in each competency area. Mastery of each competency is accomplished through checks and balances included in each evaluation. Our system of hands on, practical, experiential learning instills in our learners the desire for continuous improvement and the essential working attitude of an inspired and effective leader. They leave the program possessing not only the skills and knowledge of the required competencies, but the associated attitudes as well. 
The Human Resources department is foundational for every organization. If it’s not run or managed efficiently, employees can quickly become disgruntled and dissatisfied. In this course, Learners will learn about the essential HR responsibilities including: 


  • Staffing
  • Performance appraisals
  • Benefits
  • Compensation
  • Training and Development

Learning Objectives and Outcomes

Learners will:

  • Explore areas of performance appraisal
  • Demonstrate skills in handling difficult employees
  • Acquire Skills in handling difficult employees
  • Apply the concepts of compensation, benefits, training and development
  • Acquire skills in training and development and career planning
  • Demonstrate knowledge of labour relations and legal concerns

School #176

Security Safety Officer Program

Program Overview

Our Security Safety Officer Program combines our CSO Program, Basic Security Training and OFA Level 3.  This multi designation certificate program creates a triple threat in the workplace.  This program was created based on specific workforce trends, employability opportunities and industry research.

BST Certificate

Security Professionals working in the province of British Columbia are required to complete mandatory training prior to being eligible for provincial licensing.  You must be 19 years of age before you can apply for your Security Worker License.

Mandatory BST training is 40 hours in length, and focuses on the following content:

  • Professionalism & Ethics
  • Legal Studies
  • Report Writing
  • Personal Safety

PRIMEtuitive offers the BST program through our affiliate JIBC affiliated school.

BST Learning Objectives and Outcomes

segment objectives

1
Introduction to the Course

By the end of this segment, you will be able to …

Express expectations of the course. State the course goal.
List the course objectives.

2
Introduction to Private Security

Define “professional” and explain the standards of professional conduct for security professionals (SPs).
Define “ethics” and explain its importance in the security profession.
Give examples of ethical and unethical behaviour on the part of SPs. Define “customer service” and explain its importance in the security profession.

Describe the difference between private security and the police. List the types of jobs that SPs could do.
List the basic duties of SPs.
List the types of incidents to which SPs might have to respond. Explain the basic steps in responding to incidents.

Explain the guidelines for incident scene protection.
Describe the role of emergency services and regulatory agencies. Explain the authority of emergency services and regulatory agency personnel on private property.

3
Legal Issues

Define “law” and state the function of law.
List the federal and provincial laws that provide a legal framework for SP duties and powers.
Explain the purpose of the Canadian Charter of Rights and Freedoms. Explain the SP’s responsibilities and limitations under the Charter. Explain the impact of human rights legislation on the SP’s performance of his or her duties.
Define key terms used in reference to criminal offences.
Identify the essential elements of common offences.
Explain the provisions of the Security Services Act and Security Services Regulation that have a direct impact on SPs.
Identify other legislation that have a direct impact on SPs.
Describe the SP’s powers and limitations under the law.

4 Documentation

Explain the benefits of an SP’s notebook.
Explain the guidelines for effective note-taking.
State the rules for maintaining a notebook.
List the parties who may access an SP’s notebook. Explain how an SP’s notebook may be used in court. Write effective notes about an incident.
Explain the purpose of a report.
List the instances when a report must be written. Describe the characteristics of an effective report. Describe the report-writing process.
Write an effective report.

5
Personal Safety

By the end of this segment, you will be able to …

Define “safety.”
Describe the elements of a safe interview stance.
Describe the various relative positions that could be used in an encounter.

Explain the importance of continuous assessment.
Define “tactical communication.”
State the goal and benefits of tactical communication.
Explain how tactical communication fits in the National Use of Force Model. Apply three major tactical communication strategies.
Describe the desired outcome of tactical communication.
List personal safety strategies.

 

 

Foundations of Business Administration Program

Program Overview

PRIMEtuitive’s Business Administration course employs Adult Education best practices or andragogy to provide Learners with the core competencies required for business administration. These core competencies are presented through active learning or energized learning activities with a touch of FUN! Activities include:

  • Discussions
  • Role plays
  • Scenario investigations
  • Case studies
  • Practical assignments related to the learner’s present or future workplace situation

The course is customized to each learner’s needs as well as to the needs of the group as a whole to achieve success. Simulations based on real workplace situations are the foundation for the learning activities.

Learners are evaluated for their ability in each competency area. Mastery of each competency is accomplished through checks and balances included in each evaluation. Our system of hands on, practical, experiential learning instills in our learners the desire for continuous improvement and the essential working attitude of an inspired and effective leader. They leave the program possessing not only the skills and knowledge of the required competencies, but the associated attitudes as well.

 

Please see our full course outline example below.  Each of the programs listed above have an outline detailing each week of the program including learning outcomes.  Please contact us for more details.

learning objectives and outcomes

Learners will:

  • Use their learning styles to become confident learners
  • Acquire the essential skills to perform in the workplace competently safely and productively
  • Increase their literacy and numeracy levels
  • Understand and apply effective communication strategies
  • Practice their skills of working with others to become effective administrators
  • Develop thinking skills used in evaluating ideas or information to reach a rational decision
  • Apply problem solving techniques
  • Understand elements of customer service
  • Apply a preliminary understanding of Project Management
  • Develop their digital technology proficiency
  • Understand the processes and functions of Business Administration.
  • Week

    Topic

    Competency

    Digital Technology Support

    1

    Communication

    ·      Oral communication

    ·      Working with others

    ·      Presentation skills

    ·      Teamwork

    ·      Word

    o   Typing skills

    2

    Empowerment

    ·      Employee engagement

    ·      Word

    o   Typing Skills

    3

    Office Administration

    ·      Roles and Responsibility

    ·      Duties of an Office Manager

    ·      Time Management

    ·      Stress Management

    ·      Word

    o   Typing Skills

    4

    Customer Service

    ·      Listening to the Customer

    ·      Empathy

    ·      Creating solutions for the customer

    ·      Anxiety

    ·      Editing

    5

    Collaboration & Cooperation

    ·      Effective Teams

    ·      Effective Team Leader

    ·      Effective Team Members

    ·      Editing

    6

    Supervisory Skills

    ·      Characteristics of a Good Supervisor

    ·      Interactive Communication skills

    ·      Delegation

    ·      Flexibility

    ·      Confidence

    ·      Humility

    ·      Filing

    7

    Problem Solving

    ·      Process of Problem Solving

    ·      5 Whys

    ·      Root Cause Analysis

    ·       

    ·      Excel

    o   Invoices

    8

    Project Management

    ·      Definition

    ·      Managing Projects

    ·      Qualities of an effective project manager

    ·      In-Basket Exercises

    9

    Adapting to change in the Workplace

    ·      Trends in the Changing Workplace

    ·      Simply Accounting

    10

    Preparing for the Interview

    ·      Research Tools

    ·      Making a Good First Impression

    ·      Practice interview skills

    ·      Cover letter

    ·      Resume

    ·      Polishing the Portfolio

    11

    Dressing for Success

    ·      How to get the job you want

    ·      Outlook

    12

    Putting it all together

    ·      Present the Portfolio

    ·      Sage Accounting

    ·      Accounts Payable and Receivable

 

Customer Service Excellence Program

Program Overview

This program explores the skills, knowledge and attitudes required in delivering an exceptional customer service experience. Regardless of industry, these skills are transferable to any type of work, in any kind of work environment. Having an advanced understanding of customer service skills and theory is an invaluable skill required for many different careers.

The foundation of providing excellent customer service is built upon a combination of superior communication skills, problem solving, critical thinking, understanding customer and organizational needs. In this highly intensive and engaging program, you will learn about the art of sales and how service and sales go hand in hand. This is an extremely interactive program that combines theory and practical application including projects, activities and much more.

Upon successful completion of this program, you will have a keen awareness, understanding and ability to deliver exceptional customer service.

Learning Objectives and Outcomes

Learners will:

  • Understanding and Defining customer service
  • Developing a Customer Centric Mindset
  • Understanding Customers
  • Internal vs. External Customers
  • Customer Service and Sales: building the perfect relationship
  • Developing Effective Communication Skills
  • Presenting a Professional Image
  • Customer Analysis: Knowing your Customer
  • Sales and Service Process
  • Conflict Resolution
  • Time and Stress Management

Project ManagementProgram

Program Overview

PRIMEtuitive is the Master of Project Management Education, our programs are renowned for their interactive, practical, in depth applications. Not only do we teach project management, we live it! Our team is comprised of seasoned, experienced, certified project managers who believe in project management as a way of life! Project Management is an essential skill that all industries look for in job candidates. Industries such as construction, technology, human resources, business, manufacturing rely on their staff to have a solid understanding of how to manage a project. Project managers, or applicants with project management education and experience command higher wages and are sought after by many employers. This is an invaluable program!

Our dynamic 12-week program is comprised of two 6-week programs. Introduction to Project Management and Foundations of Project Management. This program is the best choice for gaining a solid understanding of the principles of the project management life cycle. Our program is based on PMI’s Project Management Body of Knowledge (PMBOK); by taking this program you will explore and experience all of the steps of project management, mastering each area. You will gain the knowledge, skills and attributes to become a leading project manager which will benefit any organization. In addition to our interactive, engaging, and informative program, you will also leave with templates and tools for each step that enables you to easily apply your PM knowledge right away!

During this program, we will walk you through the steps from initiation to evaluation of completion. What makes this program so special is the dynamic, interactive, project- based nature; you will complete numerous projects throughout the program, solidifying your learning and ensuring that you are ready to tackle any project that comes your way. Each week there is a theme that will be explored and a project that coincides with that theme. Students will have the opportunity to lead projects, understand the workings of a variety of types of projects which results in the mastery of the project management process and principles. By the end of this program you will be confident and ready to tackle any project that comes your way.

Learning Objectives And Outcomes

  • Project Management Life Cycle
  • History of Project Management and Current PM knowledge
  • Industry exploration
  • Initiation and Assessment of projects
  • Effectively Manage Scope
  • Risk Mitigation and Management
  • Stakeholder Engagement and Alignment
  • Work Breakdown Structures
  • Critical Path
  • Project Communications
  • Time Estimations, Planning and Management
  • Resource Management
  • Project Monitoring and Control
  • Project Planning, Execution, Monitoring, Controlling and Close out ü Project Management technology
  • Required Project Management skills and knowledge
  • Computer literacy and proficiency in MS Office
  • Career Preparation
  • Job Coaching and planning

Further Details

For anyone who is interested in having a skill that will propel you into a variety of job opportunities, this program is a must… you will walk away with skills that will benefit your career and impact your life. We are excited to collaborate and share with you!

All Learners will be eligible to complete their Certified Associate of Project Management Exam through PMI and this program meets the educational requirements for the examination through PMI (Project Management Institute). All students will receive a PMBOK textbook in addition to the workbook and learning materials provided.

All students will receive bi weekly coaching, monthly progress reports and will complete both a midterm and final project to complete the course. Our team of facilitators and coaches provide a supportive, engaging and fun learning environment that guarantees your success.

Aboriginal Hospitality and Tourism Program

Program Overview

The goal of this Program is to train students to develop and promote the tourism industry from an Aboriginal point of view.

Cultural tourism is trending upward and is expected to continue. More and more tourists are interested in the rich Aboriginal cultural heritage of Canada. Cultural Tourism preserves and publicizes the cultural heritage of a country while following sustainable development guidelines and policies.

In this Program you will learn the ins and outs of areas such as:

  • Airlines
  • Arts and culture
  • Hotels, food and beverage
  • Conferences and conventions
  • Outdoor recreation
  • Ecotourism

Learning Objectives and Outcomes

Learners will:

  • Define Hospitality and Tourism
  • Investigate the various sectors of the Hospitality and Tourism industry
  • Investigate the opportunities in the Hospitality and Tourism industry.
  • Overview of the trends and developments in hospitality, international tourism, global travel, and foodservice establishments, with a focus on customer service, cultural/economic trends, and the various career opportunities that exist.
  • Develop the knowledge, skills and attitudes required for working in the Hospitality and Tourism industry including:
  • Technology systems used in hospitality and tourism businesses.
  • Quality customer service: what it is and how to deliver it in a hospitality business, benefits of high-quality customer service, skills to engage the guest, effective strategies for handling dissatisfied customers, and service recovery techniques.
  • Specific areas of the industry focusing on meetings, conference and event planning.
  • The fundamental elements and best practices for planning, producing, and evaluating successful meetings, conventions and conferences
  • Analyze the Aboriginal impact on the Hospitality and Tourism industry.
  • Determine how to improve Aboriginal messaging in the Hospitality and Tourism industry.
  • Demonstrate knowledge of multicultural perspectives to meet the needs of the guests and employees.
  • Lead with the knowledge that the foundation of tourism is based on the respect for the host culture with the responsibility to perpetuate the unique values, traditions, and practices of that place.
  • Apply knowledge and skills associated with problem solving, creative and critical thinking, reflection and decision-making to function effectively in the classroom, community and industry.
  • Demonstrate the ability to apply the concepts and skills necessary to achieve guest satisfaction.
  • Practice the skills of Public Speaking with the target audience in mind
  • Communicate effectively and confidently in the classroom, community and industry.
  • Demonstrate leadership and teamwork to achieve common goals.
  • Identify and use professional and ethical behaviours, and practice industry-defined work ethics.
  • Demonstrate ability to perform basic and supervisory level job functions in travel/tourism careers.

Business Marketing and Sales Program

Program Overview

PRIMEtuitive’s Business Marketing and Sales course employs Adult Education best practices or andragogy to provide Learners with the core competencies required for business administration. These core competencies are presented through active learning or energized learning activities with a touch of FUN! Activities include:

  • Discussions
  • Role plays
  • Scenario investigations
  • Case studies
  • Practical assignments related to the learner’s present or future workplace situation

The course is customized to each learner’s needs as well as to the needs of the group as a whole to achieve success. Simulations based on real workplace situations are the foundation for the learning activities.

Each Learner is evaluated for their ability in each competency area. Mastery of each competency is accomplished through checks and balances included in each evaluation. Our system of hands on, practical, experiential learning instills in our learners the desire for continuous improvement and the essential working attitude of an inspired and effective leader. They leave the program possessing not only the skills and knowledge of the required competencies, but the associated attitudes as well.

Learning Objectives and Outcomes

Learners will:

  • Use their learning styles to become confident learners
  • Acquire the essential skills to promote your business
  • Apply marketing concepts to develop a marketing plan and assess strategic marketing options
  • Develop thinking skills used in evaluating ideas or information to reach a rational decision
  • Develop their communication skills to influence success

Foundations of Social Media Program

Program Overview

This course is designed to give Learners the background and foundational understanding of social networking in order that they will be able to create a community/organization social media campaign plan.

PRIMEtuitive’s Foundations of Social Media program provides the skills, knowledge and attitudes that will assist a person working in the twenty-first century workforce in marketing themselves, their community, organization or business.

Learning Objectives and Outcomes

Learners will:

  • Define social media, conversation and community
  • Describe main principles, characteristics of social media
  • Understand the history and trends of social media
  • Describe social networking, social media and the difference between the two
  • Describe crowdsourcing and some of its various forms
  • Describe the benefits, issues and opportunities of social media
  • Distinguish between and explain the characteristics and uses of social media channels
  • Compare and contrast key social networking websites
  • Identify rich media sharing, social bookmarking, location-based social networking
  • Identify social media resources such as blogs, social networks, RSS feeds, podcasts, wikis, photo and video sharing sites
    • Create and maintain a blog using a common blogging platform
    • Compare and contrast the purpose and features of different types of social media,
    • Effectively utilize multiple forms of social media
  • Explain the pros and cons of URL shortening
  • Understand the role of social media analytics and marketing
  • Evaluate organizational considerations:
    • Getting buy-in
    • Risk mitigation
    • Role of governance
  • Explain the concept of a ‘social media ecosystem’ and how to develop and manage one
  • Identify trends, best practices and dos and don’ts of social media